Support

During validation, support requests should be routed to the MemorySignal team for Memory Partner onboarding, report-language review, privacy requests, and safety feedback. Email support@memorysignal.ai and include whether the request is about billing, privacy, safety, or report sharing.

Release-blocking support paths

• Unsafe answer report.
• Data export or deletion request.
• Billing or restore-purchase issue.
• Caregiver report sharing concern.

Account and data requests

For step-by-step account deletion information, visit the delete your account page. Include the email address on your account when contacting support, but never send passwords, invite codes, or health details by email.